We have two partner warehouses of which your goods will be delivered to. One is preferably for our Frozen Apparel Collection which tends to have quicker shipping times and the other warehouse is for our wider collection of goods. With this in mind this is the reason why your orders may arrive at different times and in different packaging.
We are using the Pound Sterling at Frozen Apparel however if you usually use euros and prefer a more easy solution feel free to use PayPal for your payment option.
Paypal is the easiest way to make payments online. While checking out your order, you will be redirected to the Paypal website. Be sure to fill in correct details for fast & hassle-free payment processing. After a successful Paypal payment, a payment invoice will be automatically generated to to you.
Yes! It is commonly misunderstood that a PayPal account is needed in order to make payments through PayPal. The truth is you DO NOT need one, although we strongly recommend you sign up to enjoy the added ease of use.
Without a PayPal account, all you need is any Debit/Credit card stated below that is supported by PayPal.
By using Paypal, we can process & deliver your orders to you in a shorter time. PayPal is the easiest & most secure way to make payment online. No account needed.
For more details, click here to see how PayPal works for you.
We currently offer Free Shipping to the UK however to the rest of the world there is a flat fee of £4.95. For more information on this visit our shipping policy, here.
If you would like to return any of your goods ensure you contact the team no longer than 14 days through our contact us page. Or an alternative is through our Returns Center however be aware that if 14 days have gone by since your purchase and you haven't done the following you will be rejected for a refund.
Contact support
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